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BigCommerce

Quick answer

BigCommerce is a SaaS e-commerce platform that provides enterprise-level features and flexibility for mid-market to large online retailers without transaction fees. In A/B testing, it helps ecommerce teams connect a page change to purchase behavior, revenue quality, and customer trust.

Key takeaways

  • BigCommerce helps ecommerce teams connect test changes to revenue and purchase behavior.
  • It should be evaluated alongside conversion rate, revenue per visitor, and downstream quality.
  • Device, traffic source, and intent segments can change how the result should be interpreted.

Definition

BigCommerce is a SaaS e-commerce platform that provides enterprise-level features and flexibility for mid-market to large online retailers without transaction fees.

What BigCommerce means in A/B testing

Positioned as a more robust alternative to entry-level platforms, BigCommerce offers built-in features like advanced SEO, multi-channel selling, and no transaction fees on any plan. The platform provides greater customization flexibility than competitors through its Stencil theme engine and open API architecture. BigCommerce targets growing businesses that need enterprise capabilities without the complexity of fully custom solutions.

Why BigCommerce matters

For optimization professionals, BigCommerce's built-in features and API flexibility offer more native testing capabilities compared to some competitors, reducing reliance on third-party apps. The platform's focus on performance and SEO makes it important to ensure A/B tests don't negatively impact these areas. Understanding BigCommerce's architecture helps CRO specialists leverage platform-specific features while implementing comprehensive testing programs.

Example of BigCommerce

An optimization team uses BigCommerce's native Google Analytics integration and open API to implement server-side A/B tests on product recommendation algorithms, testing which personalization approach drives higher average order values without impacting page load speed.

How to use BigCommerce

Use BigCommerce when deciding which experiment metric matters most. Tie it to the customer journey stage being tested, then compare the result with revenue, purchase rate, and any downstream behavior that could offset the initial lift.

Common mistake

A common mistake is judging BigCommerce with only one surface-level metric. Ecommerce tests should also consider purchase quality, revenue per visitor, average order value, and whether the lift holds across devices and traffic sources.

Related A/B testing terms

FAQ

What does BigCommerce mean in A/B testing?

BigCommerce is a SaaS e-commerce platform that provides enterprise-level features and flexibility for mid-market to large online retailers without transaction fees. In A/B testing, it helps ecommerce teams connect a page change to purchase behavior, revenue quality, and customer trust.

Why does BigCommerce matter for experiments?

For optimization professionals, BigCommerce's built-in features and API flexibility offer more native testing capabilities compared to some competitors, reducing reliance on third-party apps. The platform's focus on performance and SEO makes it important to ensure A/B tests don't negatively impact these areas. Understanding BigCommerce's architecture helps CRO specialists leverage platform-specific features while implementing comprehensive testing programs.

How should teams use BigCommerce in an experiment?

Use BigCommerce when deciding which experiment metric matters most. Tie it to the customer journey stage being tested, then compare the result with revenue, purchase rate, and any downstream behavior that could offset the initial lift.

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